A Microsoft retailer in New York, US, on Friday, Oct. 25, 2024.
Jeenah Moon | Bloomberg | Getty Pictures
Microsoft stated late Saturday that “a majority” of customers had been recovering from an outage after tens of hundreds of customers had been reportedly unable to entry their Outlook electronic mail accounts or different applications.
“We’re investigating a difficulty wherein customers could also be unable to entry Outlook options and providers,” Microsoft 365 Standing, the official Microsoft account for 365 service incidents, stated in a publish on X. “Further particulars could be discovered underneath MO1020913 within the admin heart.”
The variety of reviews that providers resembling Microsoft Outlook, Microsoft Alternate, Microsoft Groups, Microsoft 365 and Microsoft Azure had been down spiked after 3:30 p.m. ET. Greater than 37,000 people reported an Outlook outage and roughly 24,000 reported an outage within the tech firm’s 365 service, in keeping with Downdetector, whereas roughly 150 customers reported their Groups accounts had been down.
The outages had been most extremely concentrated within the New York, Chicago and Los Angeles areas, per the Downdetector reviews.
Customers additionally flooded social media website X complaining about their incapability to entry their Outlook emails, prompting issues of a worldwide Microsoft outage.
Microsoft reported on its service well being replace web page that the corporate has confirmed the potential explanation for the outage and has reverted the “impacting service replace.” “We have entered a interval of prolonged monitoring to make sure that the service stays steady, and to deal with any excellent influence to different Microsoft 365 providers,” in keeping with the standing replace.
In a Microsoft 365 Standing replace posted on X, the corporate stated, “We’ll maintain monitoring till influence has been resolved for all providers.”
The corporate has not responded to CNBC for a request for remark.
